Privacy Policy

Welcome to Garden Clearance Clapham. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our services.

1. Introduction

At Garden Clearance Clapham, we value the trust you place in us. This policy explains the types of information we collect, the purposes for which we use it, and the measures we take to protect your data.

2. Information We Collect

We may collect and process the following types of personal information:

Personal Identification Information: Name, address, email address, phone number.
Payment Information: Credit/debit card details, billing address.
Service Details: Information about the garden clearance services you request.
Usage Data: Information on how you use our services, including interactions with our website.

2.1. How We Collect Information

We collect information directly from you when you provide it to us, automatically through your use of our services, and from third parties with your consent.

3. Use of Your Information

We use your personal information to:

Provide and manage our services to you effectively.
Process transactions related to your service requests.
Communicate with you about updates, promotions, and other relevant information.
Improve our services based on your feedback and usage patterns.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

Service Providers: We may share your information with third-party vendors who assist us in operating our business.
Legal Requirements: We may disclose your information if required by law or to protect our rights.

4.1. Third-Party Services

Our third-party service providers are contractually obligated to protect your information and are only authorized to use it for the purposes for which we disclose it to them.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. These include:

Encryption: All sensitive information is encrypted during transmission.
Access Control: Access to personal information is restricted to authorized personnel only.
Regular Audits: We conduct regular security audits to identify and address vulnerabilities.

6. Your Rights

You have the right to:

Access the personal information we hold about you.
Rectify any inaccurate or incomplete information.
Erase your personal data under certain conditions.
Restrict or object to the processing of your data.
Data Portability: Request the transfer of your data to another service.

If you wish to exercise any of these rights, please contact us as outlined in the Contact section below.

7. Cookies and Tracking Technologies

We use cookies to enhance your experience on our website. Cookies help us understand how you interact with our services and allow us to personalize your experience.

7.1. Types of Cookies We Use

Essential Cookies: Necessary for the operation of our website.
Performance Cookies: Collect information about how you use our site.
Functionality Cookies: Remember your preferences and settings.

You can control the use of cookies through your browser settings.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these external sites.

9. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you via email.

10.1. Notification of Changes

Substantial changes to our privacy practices will result in prominent notice on our website.

11. International Data Transfers

We may transfer your information to countries outside the United Kingdom. When we do so, we will ensure that appropriate safeguards are in place to protect your data.

12. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law.

13. California Privacy Rights

If you are a resident of California, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA). These include the right to know, access, and delete the personal information we collect.

13.1. Exercising Your CCPA Rights

To exercise your CCPA rights, please contact us through the designated channels provided in this policy.

14. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of England and Wales.

15. Changes to Our Privacy Practices

We reserve the right to modify this Privacy Policy at any time. If we make material changes, we will update the date of this policy and notify you through our services.

16. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please reach out to us as per the instructions provided.